Privacy Policy

Data controller

Defals Cost SRL, Via Carducci 42, 34125 Trieste, Italy, processes personal data for client communication and service delivery. Contact [email protected] for privacy enquiries.

Processing complies with GDPR and Italian privacy legislation including applicable decrees implementing EU directives.

Data collected

Enquiry emails contain names, contact details, event information, and addresses voluntarily submitted. Contracts generate invoicing records and correspondence archives.

Website storage is limited to cookie consent preferences in localStorage; no third-party analytics operate on defalscost.homes.

Purpose of processing

Data enables proposal preparation, event coordination, invoicing, and post-service follow-up. Supplier sharing occurs only for delivery logistics explicitly necessary to fulfil orders.

Marketing emails send only with explicit opt-in; transactional messages related to active contracts do not require separate consent.

Retention

Unconverted enquiries delete after twenty-four months. Project records retain seven years for tax compliance then secure destruction applies.

Payment data processes through banking institutions; we do not store full card numbers on studio systems.

Your rights

Access, rectification, erasure, restriction, portability, and objection rights apply under GDPR. Requests receive response within thirty days.

Complaints may be filed with Garante per la protezione dei dati personali if processing is believed unlawful.

Essential cookies only. Details