From enquiry to installation breakdown and follow-up.
Enquiries via email should include date, venue address, guest count, and budget range. We schedule video or in-person meetings within five business days, longer during May wedding rush.
Consultations at Via Carducci allow tactile sample review; site visits incur €120 travel fee outside Trieste city unless absorbed into accepted proposals.
Written proposals specify stem list, vessel inventory, labour hours, delivery windows, and contingency stems packed for emergencies. Visual mood boards accompany text for client sharing with partners or committees.
Revisions round included once; further changes billed hourly at €65 designer rate if scope shifts substantially after grower orders commit.
Orders placed seven to fourteen days ahead depending on import stems. Local auction purchases supplement when weather affects scheduled harvests; clients notified immediately if substitutions required.
Deposit invoice forty percent due on proposal acceptance; balance due seven days before event except corporate accounts with approved net-thirty terms.
Teams arrive with refrigerated cargo, toolkit, and timeline coordinated with venue coordinators. Setup photography documents condition before guest entry for dispute resolution if rare damage occurs.
Lead designer remains on-site until ceremony start or guest arrival for corporate functions, adjusting water levels and replacing any stems compromised in transit.
Teardown removes all material unless client purchases vessels or requests compost delivery to community gardens. Post-event survey gathers feedback influencing future proposals for returning clients.
Archive photography added to portfolio only with written client permission respecting privacy of private residences and unreleased corporate campaigns.